FREQUENTLY ASKED QUESTIONS
WHAT is byga?
BYGA is the system used by SF Glens for registrations, scheduling, and communication.  Families use BYGA to see team schedules and team rosters and to mark availability for games and practices, and to communicate within the team. 
WHERE CAN I DOWNLOAD THE BYGA APP FOR MOBILE DEVICES?
How to invite a user to have access to my child's account? 
Only a guardian with an existing BYGA account may invite another additional user.
  • Login into your BYGA account.  https://sfglens.byga.net/users/sign_in
  • Click on your player.
  • On Details tab, you can invite an email do so with the +invite button 
  • Your contact will receive an activation email from BYGA.  After activation, they will receive another email to set the password for their account.

How do I reset my password?​
How can I edit my contact information?
  • Login into your BYGA account.  https://sfglens.byga.net/users/sign_in
  • In the top right corner, click on the user logo and choose Profile from the dropdown menu. 
  • On the profile page, you can edit your information including your email, phone number, home address, and your password
How do I update my email notification PREFERENCEs?
  • Login into your BYGA account.  https://sfglens.byga.net/users/sign_in
  • In the top right corner, click on the user logo and choose Preferences from the drop down menu.
  • On the Preferences page, you can select which email notifications you would like to receive. 
​HOW CAN I SEE MY PLAYER'S ASSIGNED JERSEY NUMBER ON BYGA?
  • Login into your BYGA account.  https://sfglens.byga.net/users/sign_in
  • Username is always your email address!
  • Click on your player under Players 
  • Click on Profile from the menu.
  • On profile page, you can see the jersey number.​
HOW do I change my credit card info?
  •  Login into your BYGA account.  https://sfglens.byga.net/users/sign_in
  • In the top right corner, click on your user icon, and choose Billing from the dropdown menu.
  • On the Billing page, choose the invoice or program. 
  • Please note that when you change your credit card info, the payment will go thru on the day you change the credit card info, not on the scheduled payment date. 
MANAGERS:​ HOW CAN I EMAIL MY TEAM?​
  • Login into your BYGA account.  https://sfglens.byga.net/users/sign_in
  • Choose the current season from the drop down menu located in the top left corner.
  • Click on your team
  • Click on "Email Team" Button  
  • You can choose to send the email to the whole team or individual players.
  • If you would like to send it via text instead of email, please click on little bell button located on right top corner.
  • It is highly recommended to send using the BCC option, as sometimes the email can be marked as spam. ​
​​MANAGERS: HOW CAN I CREATE A NEW EVENT?
  • Login into your BYGA account.  https://sfglens.byga.net/users/sign_in
  • Choose the current season from the drop down menu located left top corner.
  • Click on your team
  • Click on "+ New event" Button
  • Enter the information and click on "Create" button ​
HOw CAN i change my method of payment from check to card? 
To change your method of payment from check to card, or vice versa, please contact k[email protected]
What is the Recruiting tool? 
BYGA has an integrated college recruiting tool within the app. Players add personal information, academic standing, and athletic highlights to their profiles, as well as links to video. 
Log in to Byga
Click on your player
Click on Profile tab
Click on "Edit Recruiting Profile" under College Recruiting Profile
Click on "Go Live" make it public
​​HOW DO I UPLOAD MY CHILD'S BIRTH CERTIFICATE?
  • Login into your BYGA account.  https://sfglens.byga.net/users/sign_in
  • Choose your player
  • Under profile tab of your player, there is an option to upload under Birth certificate/proof of birth
FOR MORE INFORMATION REFER TO THE LINK BELOW
tinyurl.com/BYGAInstructionSheet

What is a SAFESPORT CERTIFICATION?
Safesport certification is a comprehensive 90-minute overview of facts, principles, and strategies to help you provide safe and positive sport environments. Units include: Sexual Misconduct Awareness and Education. Mandatory Reporting.  It is provided by The United States Center for SafeSport is an American 501(c)(3) nonprofit organization set up to reduce sexual abuse of minors and athletes in Olympic sports in the United States.
​DO MY CHILD NEED TO COMPLETE IT?
​Players who will turn 18 before the end of the Seasonal Year are required to complete a SafeSport course (for example, your player is 17 years old but will turn 18 during the season, he/she will need to complete the Safesport course.

How to Complete SafeSport - (Under the Age of 18)
Complete & sync SafeSport training (players age 18+)
What is SQWAD?
SQWAD is the registration platform system used by SF Youth Soccer (SFYS) league for Competitive Upperhouse teams and Recreational teams.  You can log in to SQWAD by clicking the link https://sl.sportslogic.net/login
WHERE can i download the sqwad app for mobile devices? 
​​HOW TO CREATE AN ACCOUNT WITH sQWAD AND MY CHILD INFORMATION?
  • Log in to SQWAD https://sl.sportslogic.net/login
  • create a new SQWAD account - this is a parent account
  • You still need to create a profile for your child
  • Choose Family & Profiles
  • Click on Family Site in the right top corner
  • Click on +Add Family Member.  Please please make sure that you are entering correct information for your player.
  • You can also add a player photo here. 
how to join a team?  I do not see pending registrations (Team Invite) What should i do?
In order to join a team, you have to accept an invitation to join the team.  If you do not see the invitation, then there are a few reasons why you may not see a pending invite for your player:
  • You have the wrong date of birth listed for your player. 
  • You are logging in with an email that is not the email listed for your player on BYGA.
  • You are signed up with another club. 
Contact  [email protected] to resolve this issue. 
​​HOW DO I UPLOAD MY CHILD'S BIRTH CERTIFICATE to sqwad for sfys league?
  • Log in to SQWAD https://sl.sportslogic.net/login
  • Click on REGISTRATION AND PAYMENTS
  • Under Pending Validations, click on your player.  If you do not see Pending Validation, it means that the system already has your document.  
  • Click on Validation: Date of Birth SFYS or Date of Birth San Francisco Micro Soccer
  • Click on SELECT PHOTOS and upload the document. 
​
Technical Issues? Refer to SQWAD FAQs or Email [email protected]

what is sf MICRO SOCCER league?
  • This league is for Pre-K, Kindergarten, and 1st graders
  • It is managed by SF Vikings Club 
  • The registration platform is Demosphere
  • The league website
what is SF Youth Soccer (sfys) league?
  • This league has two types competitions - 1) Upperhouse competitive, 2) Recreational 
  • Upperhouse competitive is organized by birth year.  SF Glens Soccer Club only participates in upperhouse competitive for U09 and U10.  
  • Recreational teams are organized by player grades.  
  • The registration platform is SQWAD
  • The league website
what is norcal league?
  • NorCal league is a shorten version of NorCal Premier League
  • This is referred as a travel league as teams play against teams from other cities
  • SF Glens Soccer Club plays in Region 1 
  • Most of SF Glens' teams participate in NorCal league
  • The league website
what is NPL/Pre-NPL league?
  • NPL is an abbreviation for National Premier League and NorCal NPL is parti of US Club's National Premier League
  • With the aim of providing the highest level of competition and college showcasing opportunities
  • SF Glens Soccer Club is one of NorCal NPL Clubs that guarantees NPL entry for U12 (pre-npl), U13, U14, U15, U16, U17, U19 boys teams.
  • The league website
WHAT IS mls next league?
  • The San Francisco Glens are proud to be a Founding Member of MLS NEXT, the top youth league in America which is run by Major League Soccer.
  • MLS NEXT players have access to the highest levels of competition
  • SF Glens Soccer Club is the only Club in SF that offers U13, U14, U15, U17, U19 boys teams for MLS Next league competition 
  • Current membership includes 133 clubs, 590 teams, 11,000+ players across the U.S. and Canada and features over 90% of the current youth national team player pools.
  • The league website
What do Club FeeS COVER? 
To fund the club competitive programs, San Francisco Glens charges an annual fee to all players participating in its programs.
The annual Club fee covers
  • Fall and Spring seasons, Winter training or Winter season
  • Professional coaching fee
  • Referee costs 
  • Registration fee to various leagues such as Norcal Premier League, US Club Soccer, SFRPD, SFYS, MLS Next league
  • Club Administration
  • An option to schedule Installment payment plan and automatic billing without extra charge
HOW DO I KNOw if i qualify for financial aid?
Visit our Financial Assistance page for more information. 
how Do I apply for financial aid?
Visit our Financial Assistance page for the link to apply. 
HOw long until i know if i've qualified for financial aid?
Typically, it will take two weeks to review your application.  Please make sure that you have uploaded the correct documents for a timely review of your application.   
DO i have the option to defer my payment? 
You are experiencing unexpected financial issues?  Please reach out to [email protected] to discuss an option to defer your payment to later date.  
How do i request a jersey number?
After you register, we will assign a jersey number randomly. To avoid any conflict in case of guest play, tournament play, or a duplicate number within an age group, we try our best to assign each player a unique number per each age group.  You will find the jersey number in Byga
WHat colors are the home and away jerseys?​
For more information visit our Uniforms page. 
Where can i buy SF Glens fan gear?
You can order Glens fan gear with Capelli site below
Capelli Team page 
Type in SF Glens to search SF Glens team page and choose SF Glens.
Enter password when prompt : SFG23
Under Optional, you can choose FAN SHOP
How do i become a S.T.a.r Referee?
STAR (Specially Trained Assistant Referee) is a volunteer referee who completed pre-season training for Grade 8 level referee.  Every team is required to provide one STAR referee in case a referee does not show up. 
To become a STAR Referee you must:
what are the responsibilities of a team manager?
A team managers responsibilities may include 
  • Coordinating and communicating with the head coach 
  • Updating BYGA
  • Communicating with parents regularly 
  • Help coaches with game day operations such as printing game cards, organizing snacks, etc
  • Organizing end of season team parties
  • For NorCal teams - communicate with opposing teams and schedule home games
What are the REsponsibilities of the team treasurer? 
A team treasurers responsibilities may include:
  • Collecting payments for tournaments and events.
  • Creating a budget for tournaments and events.
  • Communicating with the Club office to make sure all payments for tournaments and events have been collected. 
For more Volunteer Opportunities, refer to the link below 
Volunteer
How do i know if MY GRAss field practice is rained out?
Refer to SF Rec and Park's Field Rain Out link sfrecpark.org/507/Field-Rain-Out-Info 
Always check with your teams coach first.
What is the practice field selection process?
San Francisco Recreation and Parks Department allocates fields to all teams and uses a system called Spotery.com for fair and transparent allocation process.  Each team will get draft time randomly assigned by SF Rec and park and each team can only pick a field from available fields during the assigned time.  Due to the high demand for fields, there is often a shortage of quality fields available to younger aged teams.
WHEN do practices start and end?
  • For most teams, Fall Season practices begin first week of August and finish about mid/late November.
  • Winter trainings take place December to late February.  For younger teams, these trainings are typically less strenuous, and more to keep players moving and connected with each other in the offseason. New players who have registered for spring season may have an option to train in the winter months with their team. 
  • Spring Season practices typically begin the first week of March and end in mid May.​
  • Typically, practices schedules change four times a year, Fall, 1st half of winter, 2nd half of winter, and spring. 
How long Are practices? 
  • U8 - U10 - One 60 to 75 minute training per week during fall and spring seasons.
  • U11 - U12 - Two 75 to 90 minute trainings per week during fall and spring seasons.
  • U13 - U19 - Two or Three 90 minute trainings per week during fall and spring seasons. 
           Beach Chalet does not allow U8 - U12 practice permits during the fall and spring seasons.
Where and When are games?
The games are generally on the weekends, at home and away fields. They can be scheduled for anytime on Saturday and Sunday.
  • Micro League and SFYS Games are all played locally at fields in San Francisco.
  • NorCal Premier League, NPL, and MLS Next Games can be played at a home field, or an away field. The leagues issue a tentative schedule that indicates dates the two teams can play each other. The managers and coaches of the two teams must communicate to find a time that works for the coaches and teams. The game dates can also change from the originally proposed date if both teams agree.
When will i know my player's Game schedule?
As managers and coaches of the teams communicate to find available field slots and times that work for both coaches and teams, the schedule is moved around. This can take a few weeks at the beginning of each season before all games are scheduled.   You will find the game schedule in Byga
CAn my player guest play with another SF glens Team?​
SF Glens Competitive program is geared toward player development based upon a club model (multiple teams per age group) and our guest player policy is to allow players extra opportunity to guest play with teams in the same age group,  Coaches will reach out to individual players to offer an opportunity to guest play with other teams.  If a player is asked to guest for a team outside of SF Glens, approval must be obtained from the Director of Coaching. 
Will my TEam participate in tournaments?
Yes, the Club encourages teams to attend tournament as long as the tournament offers good level of competition.  The Director of Coaching will provides some suggestions to coaches to choose from.   
Is it possible for my player to be evaluated for a higher team?
Please reach out your coach to discuss individual player development plan.  
IS there a SPring tryout opportunity?
Open tryout takes place in late April or early May for the following season.  Unfortunately we do not offer Spring Tryouts but we can invite players to our team's practice to be seen by a coach and could be offered a spot if a spot is available.  Some restrictions apply.
Is there a team directory?
Please visit team directory page for the list of SF Glens teams
Please refer to the link below
Parent & Player Code of Conduct
​SF Microsoccer
​Small-sided 4v4 soccer with no goalies designed for players in pre-k through first grade. sfvikings.org/microsoccer
SFYS
San Francisco Youth Soccer League www.sfyouthsoccer.com/
​​SFRPD
San Francisco Recreation and Parks Department
NorCal 
NorCal Premier Soccer League is the Northern California affiliate of US Club Soccer
​NPL
National Premier League NPL U13 - U19
​Pre-NPL
U12 pre-National Premier League was created to bridge the gap between regionally-based leagues in younger age groups, and statewide competition in U13-U19 age groups (NPL and State Premier).
MLS Next
MLS NEXT is a youth soccer league in the United States and Canada, that is managed, organized and controlled by Major League Soccer 
​PDP
NorCal Player Development Program norcalpremier.com/competition/pdp/resource/pdp-home/
ODP
Olympic Development Program www.usyouthsoccer.org/olympic-development-program/
Technical Director ​
The Technical Director manages and oversees player and coaching development 
DOC
Director of Coaching​

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